SHIPPING & RETURNS
What is the return policy?
While we want you to be 100% satisfied with your party mail items, we do offer returns, exchanges, and store credit on any unused merchandise within 14 days of your purchase.
Please reach out to us at firstname.lastname@example.org with your order number and our Cavender and Co. Customer Care team will be in touch with instructions on returning your items to us.
How quickly will my party mail be sent?
Packages will ship within 2-3 business days from our HQ in Hendersonville, TN. Orders placed after 2pm CST are not guaranteed to be processed until the following business day. Expedited shipping is available at check out.
What if my package comes damaged?
If your package is delivered damaged please email us at email@example.com and send photos of your damaged package and we will determine next steps.